Privacy Policy & GDPR


General Data Protection Regulation Policies

This Privacy Policy applies to Symons Estate Agents website and its subdomains (“Sites”). Symons Estate Agents ( “we,” or “us”) knows that you care how information about you are used and eventually shared. This Privacy Policy explains what information of yours will be collected by Symons Estate Agents when you access the Site(s), how the information will be used, and how you can control the collection, correction and/or deletion of your data. We will not use or share your information with any other 3rd party.

How to Contact Us

You can contact Symons Estate Agents at the address below or use our online contact form.

Symons Estate Agents
47 Preston New Road
BB2 6AE.

Tel: 01254 66 33 33

Email: info@symonsestates.co.uk

Information We Collect

(a) Our Service: We may collect personally identifiable information about you, such as your full name, Symons Estate Agents name, email address, home address and contact number or similar, when you submit any online forms from our website. This information is used to contact you regarding providing you with services from us.

(b) Cookies and Tracking Technologies: refer to the cookies policy below.

(c) We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Symons Estate Agents will retain this personal information as necessary to contact you to confirm any information you have requested or to provide you with updates to our services and products.

How We Use Your Information

We use the information that we collect about you solely to provide communication with you via phone or email and to order food online using our online ordering systems. We won’t share your information with any third-party service. We may with your consent use the work we have carried out for you on our website or printed literature. This may include photographs of the work undertaken; however, we will always get your permission before we do this.

Emails & Email Marketing

We do not send emails for marketing purposes, however in the future if we decide to and you subscribe to our newsletters then you have the right to unsubscribe as each newsletter will have an unsubscribe link. We will however contact you via email in regard to any quotes or contractual information being sent to you in the course of doing business with Symons Estate Agents.

How Long We Keep Your Information

We keep your data without any specific time limit, you are free to delete your account whenever you want by contacting us via our contact form. If you have no paid orders, we reserve the right to delete your account during our database clean-up at any time and without advising you.

How We Share Your Information

Personally, Identifiable Information: Prime Shop Fronts will not share, rent or sell your personally identifiable information to others, it is used solely for the purpose of providing you with a service from us.

Where we store your personal data

The data that we collect from you is stored securely on our email servers. All admin access to this data is secured using SSL Encryption and security measures. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We always encrypt all information sent across using Secure Socket Layer Technology (SSL) to ensure further security of your personal data.

How We Protect Your Information

Symons Estate Agents is concerned with protecting your privacy and data. When you enter sensitive information (such as log in credentials) on online order registration or table reservations or contact forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We keep all your physical data in the UK with secure safeguards in place to ensure we always protect your privacy .

Our Choices About Your Information

For current Symons Estate Agents customers, you can review, correct, update, export or delete inaccuracies to the information about you that we keep on file by SUBMITTING A REQUEST USING OUR CONTACT FORM. We will retain your information for as long as your account is active or as needed to provide you services.

Social Media Widgets

Our Site may include social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-parties or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.

What are Cookies?

We use cookies for certain areas of our website.

Cookies are small files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. Cookies can’t harm your computer.

This website, like majority of other websites, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

You can, if you really want to, disable the cookies from your browser and delete all cookies currently stored on your computer. Your cookie settings are set separately for each different device, computer or browser and if you want to change your cookie settings you will need to do so for each device, computer or browser.

If you disable cookies, you’ll still be able to browse the site, but you will not be able to use all the features and the website may not work as intended to. Most web browsers have cookies enabled by default, if you want to review your cookie setting please see the section entitled Managing cookies.

Further reading about Cookies:

Information about cookies

More information about cookies is available at:


Internet Advertising Bureau

A guide to behavioural advertising and online privacy produced by the internet advertising industry is available at:


Please note that we take no responsibility for the content of these or any other third-party websites.

Cookies which we may use?

Required Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Performance Cookies & Third-Party Cookies

These cookies allow our website to count visits and traffic sources, so we can determine and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. Third party cookies may include Google Analytics and Bing, Facebook and other search engines and service providers.

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